The Guest Attendant is responsible for assisting residents with the activities of daily living in a safe and caring manner. As a member of the nursing team, they support and encourage the residents to build self-esteem, promote independence and protect their rights to autonomy and dignity.
Job Title: Guest Attendant
Location: Aurora, ON
Shift: Morning, Night, Overnight
Wage: $22.60/Hour
What you get at Chartwell
- We believe in Making People’s Lives Better for our residents, their families, and our employees.
- Grow your career at Chartwell where we have General Managers who started their career as Not-Guest Attendant
- Bring your availability to us!
What you bring:
- Love, respect, and a passion for people!
- A genuine interest in providing an exceptional customer experience and your desire to learn.
What you will get to do:
- Ensure residents enjoy their day to the fullest
- Deliver high quality care with a personalized touch
- Build meaningful relationships.
- Learn everyday!
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
What skills and qualities are important for a Guest Attendant?
A Guest Attendant, often employed in the hospitality industry, plays a crucial role in ensuring a positive experience for guests. The skills and qualities needed for this role include:
- Customer Service Skills: Exceptional customer service is fundamental. A Guest Attendant should be friendly, approachable, and able to handle various guest requests and concerns with professionalism.
- Communication Skills: Clear and effective communication is essential for interacting with guests and collaborating with other team members. This includes verbal communication, written communication, and active listening.
- Problem-Solving: Guests may encounter issues or have special requests. A Guest Attendant should be able to think on their feet, find solutions quickly, and resolve problems in a manner that leaves the guest satisfied.
- Adaptability: The hospitality industry is dynamic, and situations can change rapidly. Being adaptable to different scenarios, guest needs, and working conditions is crucial.
- Attention to Detail: Guests appreciate when their needs and preferences are recognized and remembered. Paying attention to details, such as remembering a guest’s name or specific requests, can contribute to a positive experience.
Overall, a successful Guest Attendant possesses a combination of interpersonal, problem-solving, and organizational skills, along with a genuine desire to create a positive and memorable experience for guests.
What education and certification are required to become a Guest Attendant?